Returns & Exchanges
At Premiata, we want you to be completely satisfied with your purchase. If your items are not the perfect fit, you can return any unworn product within 14 days of delivery for a full refund or exchange.
Return Process
- 1.Request a Return
Log into your account and visit the 'My Orders' section to select the items you wish to return and receive a Return Authorization Number.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all tags and protective seals are intact, and include the printed return form inside the box.
- 3.Attach the Label
Affix the pre-paid shipping label provided in your original package to the outside of the box, covering any previous delivery information.
- 4.Ship and Track
Drop off your package at the nearest authorized courier point and keep your receipt to track the status of your return until it reaches our warehouse.